catblock won't open under firefox 59.02

Bikibo's Avatar

Bikibo

11 Apr, 2018 11:49 AM

Good afternoon,

whenever I open firefox I see the notice, that firefox can't connect to catblock and that I should inform you (see attachment). This I have done now. Since I'm living in South Germany, I'm not sure, if someone has written to you already or whether that has something to do with the place I'm living.

And I do see all these nerving adds, gmx and others want to provide me with...., though the add-on seems to be installed correctly. (As far as I can say.) I downloaded it directly from your site after deinstalling the add-on from firefox

Thank you for checking this

Kind regards
BiKibo

  1. Support Staff 1 Posted by Kieran on 11 Apr, 2018 12:43 PM

    Kieran's Avatar

    Hi Bikibo,

    Apologies for the confusion. Unfortunately, the catblock.tk website is no longer in operation. We now use https://getcatblock.com/

    Clearly, the version you downloaded still launched the install success page when you install. This should be removed either in the latest version or the next version.

    CatBlock should now be installed, however. As you can see, the icon has appeared in the top-right of the page.

    Once again, apologies for the mistake here.

    Kieran

  2. Kieran closed this discussion on 11 Apr, 2018 12:43 PM.

  3. bikibo re-opened this discussion on 13 Apr, 2018 06:47 PM

  4. 2 Posted by bikibo on 13 Apr, 2018 06:47 PM

    bikibo's Avatar
    Dear Kieran,
     
    thank you for your answer. I informed Mozilla about the change.
     
    Kind regards
    BiKibo
    Gesendet: Mittwoch, 11. April 2018 um 14:43 Uhr
    Von: Kieran <[email blocked]>
    An: [email blocked]
    Betreff: catblock won't open under firefox 59.02 [Problems #128]
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    // Please reply above this line and anything your email program put in
    ========================================================================

    From: Kieran (Support staff)

    Hi Bikibo,

    Apologies for the confusion. Unfortunately, the catblock.tk website is no longer in operation. We now use https://getcatblock.com/

    Clearly, the version you downloaded still launched the install success page when you install. This should be removed either in the latest version or the next version.

    CatBlock should now be installed, however. As you can see, the icon has appeared in the top-right of the page.

    Once again, apologies for the mistake here.

    Kieran

    On 04 Apr 2018 11:49, Bikibo wrote:

    Good afternoon,

    whenever I open firefox I see the notice, that firefox can't connect to catblock and that I should inform you (see attachment). This I have done now. Since I'm living in South Germany, I'm not sure, if someone has written to you already or whether that has something to do with the place I'm living.

    And I do see all these nerving adds, gmx and others want to provide me with...., though the add-on seems to be installed correctly. (As far as I can say.) I downloaded it directly from your site after deinstalling the add-on from firefox

    Thank you for checking this

    Kind regards
    BiKibo

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